[Colms2005]

Hi
I brought my ST-5 bike to my local dealer for a service today. I had noticed very low torque is available when I begin to pedal from a stand still.
This was evident since a recent firmware update.
The technician said it was something Stromer were aware of and they hoped to issue a patch soon.
They said many people were noticing the same issue.

 

[theridingkid]

There can be a few different causes of low torque while pedaling. One common issue might be due to incorrect bike fit - if the seat is too high or too low, or if the handlebars are in the wrong position, it can make it difficult to generate adequate power while cycling.

Another possibility might be a problem with the gears on your bike - if they're not properly adjusted, it can make it harder to pedal effectively. Finally, low muscle strength or endurance could also be contributing to the problem. If this is the case, you might want to consider doing some strength and conditioning exercises to improve your cycling performance.

 

[Colms2005]

Thank you for your interest in my Stromer ST-5 problems.
i was an early adopter of the ST-5 in 2018 and after many many miles I can be certain that the seat height and bike fit is not an issue.
The bike was just serviced by Greenaer in Cork and they told me that the difficulties I was reporting ( almost zero torque on take off) was a known fault in the ST-5 model since the recent firmware update.
The issue has also been the subject of concern amongst ST-5 owners on www.stromerforum.ch
I would be delighted if someone from the manufacturer was able to add to the conversation?

 

[Nikolaj Christensen]

There can be a few different causes of low torque while pedaling. One common issue might be due to incorrect bike fit - if the seat is too high or too low, or if the handlebars are in the wrong position, it can make it difficult to generate adequate power while cycling.

Another possibility might be a problem with the gears on your bike - if they're not properly adjusted, it can make it harder to pedal effectively. Finally, low muscle strength or endurance could also be contributing to the problem. If this is the case, you might want to consider doing some strength and conditioning exercises to improve your cycling performance.

Is this a joke answer?

 

[Colms2005]

I’m glad someone else thought so too. It would be laughable if I had not paid nearly €10,000 for the pleasure. Hope your bike gets fixed soon. Stromers are great but their service is crap. It reminds me of a time when every service technician told people to unplug the modem and plug it in again.